Dan Thurmond
By Dan Thurmond
Wednesday, February 11, 2015 - 11:39

Every 6 months, Elite Plastics conducts a customer satisfaction survey to evaluate our customers’ satisfaction in their experience working with Elite Plastics. It is also necessary to maintain our quality system requirements. The survey is made up of a series of ranking/multiple choice and short answer questions related to varying parts of their experience – quality, value, customer service, and more.

We’ve just finished reviewing the last survey we conducted and are pleased to report that the majority of our customers are happy with their overall experience and would recommend working with us. In the last 15 customer surveys more than 92% of respondents said that they would recommend working with us. Customers also pointed out areas that have improved – manufacturing and industry expertise; sales people responsiveness, expertise, communication, and overall experience; and overall experience working with new product managers and account managers.

In addition to identifying strengths and successes within our manufacturing and customer service, the survey also revealed areas in need of improvement. We continually strive to improve every aspect of our business and have been making efforts to improve our customer service, manufacturing expertise, and quality.

The customer survey also included a section on industry trends. We asked respondents to indicate to which degree they agree with trends we’ve noticed in the industry. The respondents confirmed the following trends:

  • Increasing integration of touch technology into product user interfaces (glass interface)
  • Growing dependence on suppliers for engineering and design support as experts within our specialized field
  • Suppliers who can offer multiple products are valued

Looking toward the future, we are excited to see that we continue to be on track with industry trends and customer satisfaction. We will continue to evaluate customer satisfaction and industry trends, as we continue to improve everything we do.

Chris Passanante
By Chris Passanante
Monday, January 26, 2015 - 12:11

Elite Plastics will be in Anaheim, California for the Medical Design and Manufacturing tradeshow(MD&M West) from February 10 through 12, 2015. Every year the top medical device manufacturers and suppliers on the West Coast exhibit at the tradeshow. In addition, a number of industries are featured including plastics, packaging, and more. The Elite Plastics team will be exhibiting at the show with our larger brand GM Nameplate.

If you will be attending the show, visit Elite Plastics and GMN in booth 1876. At the show, you’ll have the chance to meet our dedicated staff, view samples of our diverse capabilities, and learn about new manufacturing techniques and trends. We will be showcasing a variety of our capabilities including our latest front panel integration projects, membrane switches, injection molded plastics, input devices and more.

If you are attending the show and would like to meet face-to-face with a member of the GMN team please email me at chrispa@gmnameplate.com. We look forward to seeing you at the show!

Elise Harrington
By Elise Harrington
Monday, November 17, 2014 - 01:00

The automotive industry is one of many that we serve. Over the years we’ve provide a number of custom injection molded and compression molded parts for the automotive industry. This Fiat nameplate is a great example of the kind of distinctive nameplates that we can produce through our unique capabilities shared with GM Nameplate.

The one-of-a-kind nameplate is the result of two different capabilities – injection molded plastic and metal decorative trim. The injection-molded plastic part is pierced through the decorated red badge, with the Fiat logo extending out.

Elite Plastics’ connection with GM Nameplates can result in distinctive out-of the-box solutions for nearly any type of product and industry. This Fiat nameplate is a great example of the kind of nameplate Elite Plastics and GM Nameplate can create.

By Elise Harrington
Tuesday, October 21, 2014 - 00:00

The Aircraft Interiors Expo took place at the Washington State Convention Center in Seattle. The three day expo occurs annually, where various suppliers and manufacturers within aerospace showcase their products and capabilities. While visiting the expo you can see the latest trends and technologies within the aerospace industry.

There were a number of aerospace plastics manufacturers at the expo showcasing their latest products and technologies. In addition, plastic components continued to grow in use for aircraft interiors, across various commodities – from the cabin restrooms, window shades, passenger controls, and seats.

When our team visited the show a few years ago one of the biggest trends that we noticed was the focus on reduced weight of all aspects of the interiors. As gas and oil costs rise, airlines are striving to increase flight occupancy, while also reducing weight and maintaining passenger comfort. At this year’s show, that trend remains apparent.

In addition, we  noticed an increased focus on the need for flame resistant materials – within plastics and other components. Last summer’s Asiana plane crash brought a focus to the importance of fireproofing aircraft cabins. At the Aircraft Interiors Expo many manufacturers showcased their flame resistant products.

Overall, this year’s Aircraft Interiors Expo was a great event. We are already looking forward to next year’s show!

By Dan Thurmond
Friday, October 3, 2014 - 00:00

Last week we discussed the value of in-process inspection procedures in supporting our quality standards. At Elite Plastics we utilize a number of processes and technologies to ensure the accuracy and quality of our parts. For one of our medical customers we developed a camera inspection process. We supply plastic housing that features insert molding and sonic welding. After the parts are injection molded and secondary operations completed our camera vision system inspects the parts confirming all steps have been completed.

To ensure the hardware is inserted accurately in the correct locations, Elite Plastics’ engineering team developed a camera inspection system to verify the accuracy of insert molding for each part. Once insert molding is complete, the parts go through the camera inspection station which takes a picture from each angle, and verifies that the picture matches up with the design. Parts do not pass through to the next step until the insert molding has been inspected and validated. The process supports our quality standards while also allowing for high quantity production.

Elite Plastics uses a similar process for various other customers. Utilizing a computerized camera inspection process eliminates any human error and streamlines the process with increased quality. Defect free parts move on to the next step in production seamlessly. This process is particular valuable when various levels of assembly and decoration are involved.

In addition to in-process inspection, Elite Plastics also utilizes final inspection and batch inspection procedures. The combined efforts result in higher quality and defect free final parts.

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